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FAQs

Most commonly asked questions

FAQs

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Aria allows you to preview a section of the master for free. Simply select Preview when adding the song to your cart. It will master the song and returns a 15 second section of the master back to you for preview. The first five previews are free. Any subsequent preview will be charged at $2 per preview. The sole purpose of a preview is to get a feel for the final master before purchasing. Excessive use of the preview feauture is not allowed and will lead to getting your account locked.

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We recommend you use the one that matches the description most closely, but don’t worry about it because you can remaster every song on any Mix Type setting for free 5 times after it is mastered the first time. Each additional remaster beyond 5 remasters will cost $9.

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We have tried to come up with the best explanation for these but it is challenging.  Since it is an analog mastering system much of the system is based on input level, not output level.  That’s why we have setup the Mix Type settings to correspond to how you mix.  Try to think about the descriptions below as if they are talking about your mix.  Did you heavily compress and limit your master bus?  Maybe Mix Type C would be good for that.  Did you hardly use any compression and your mix changes level and is very dynamic?  Maybe A or E would be good?

Start with whatever description comes the closest and if that doesn’t work, remember it is always free to ‘Master Again’ on another Mix Type setting.

A -Moderate: Good for dynamic mixes and acoustic songs
B -Loud: (Default Level) Standard mix with moderate compression
C -Louder: Good for well balanced mixes that are well compressed
D -Loud/Safe: Good for ballads and softer songs that need to be loud
E -Extra Dynamic: For A Cappella or very light acoustic or classical recordings. Also great for very dynamic/delicate hybrid film score.

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Yes. By purchasing a Subscription, you agree to our Subscription Policy: Subscriptions run for a minimum of 1 month and renew for another 1 month unless canceled. Aria LLC will automatically continue your subscription after each month and charge the subscription fee to your payment method on a monthly basis until you cancel. To cancel, go to “My Account”, view your subscription and click on “Cancel.” There are no refunds or credits for partial months.

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You can cancel your subscription at any time via the Manage->Subscriptions page. Subscriptions will be automatically setup with recurring billing unless you cancel your subscription.Subscriptions run month to month and can be cancelled before before it renews. After you cancel you will be able to use the remaining quota.

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No, songs do not carry over. If you need to master only one or two songs a month you are probably better off purchasing them one song at a time.

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Aria accepts WAV (uncompressed), AIF (uncompressed) and MP3 stereo mixes. Bit rates up to 32bit and sample rates up to 192kHz are accepted. You’ll want to bounce out stereo interleaved files of your mixes. Either 24bit or 32bit float and keep the sample rate the same as the session it was mixed in. Changing this to a higher sample rate during the bounce will actually give you a lower resolution mix as a conversion has to happen. Audio Files need to be less than 20 minutes in length and cannot exceed 300MB.

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All mastered files will be supplied as 16bit 44.1kHz WAV files and 24bit 44.1kHz WAV files. In addition you can order MFiT, 48kHz, 24/96 WAV and LUFS normalized files for a small fee.

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As these services simply turn down the volume to create a more even listening experience, it is not necessary to generate separate versions for each streaming service as these volume adjustments will not impact sound quality.

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Mastered for iTunes (MFiT) files are specifically made to only be sold on the iTunes store. If you’re not selling on the iTunes store you do not need them. We will supply MFiT files for a small fee. Once mastered you can request the desired MFiT. MFiTs are generated manually by our certified technician. Please allow 24-48 hours for delivery Monday to Fridays only.

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You can request 48kHz files through the checkout process for a small fee. Any other file types please send us an email with your order number and we will be happy to provide any file types you need. Please allow 24-48 hours for delivery Monday to Fridays only.

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Yes, for the best results make sure your files are trimmed and faded the way you’d like them before sending to Aria for mastering. Leaving a bit of pre-roll/post-roll (space before and after the actual audio) on your file (something like 100-200ms) is always a good idea as well.

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We will keep your mixes and masters on our system for one (1) month. After one month we will remove your mixes and masters from our system completely. Our website will indicate that mixes and masters older than one (1) month are removed.

Click here to learn more.

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Ownership of mixes uploaded to Aria Mastering and masters generated for these mixes remain with the respective owner. Aria simply provides a service to process the audio. Under no circumstances does Aria own audio uploaded or mastered.

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Aria is an online service offering automated online mastering services to customers. It delivers the final product (master) digitally in form of a download. As such there are no refunds for masters or subscriptions. Aria offers free previews to help the decision process before buying.

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